Contact us 24/7/365
919-213-9147Contact us 24/7/365
919-213-9147The first step to keeping your heat pump in top shape is to get our trusted team to visually inspect your heat pump. Our trucks arrive completely stocked and our techs are ready to repair any heat pump problems, normally in their first visit. Contact us by calling or texting 24/7 (919) 213-9147
All of our HVAC services comes with a ONE YEAR WARRANTY.
Diagnostics: $89.99 (see coupons for additional savings!)
Repair: Starting at $145*
Average completion time: 30 minutes to 3 hours
Must present coupon at time of repair, cannot be combined with any other offer.
Minimum $500 paid repair required.
Our technicians are dedicated to the repair of your system. Our heating and air experts are highly trained experts in both customer service and technical service. We are fully licensed and insured and committed to providing unparalleled service with 100% customer satisfaction.
Our Finance application is easy with fast response time. No repayment Penalty*
Convenient To Make Add-On Purchases Using A Revolving Line Of Credit
Purchase Today, Make Payments Later With Options To Pay Online, By Mail, Or Speed Pay.
Security and ease while working with an established financial service firm.
Our technicians are dedicated to the repair of your system. Our experts are highly trained experts in both customer service and technical service. We are fully licensed and insured and committed to providing unparalleled service with 100% customer satisfaction.
Our Finance application is easy with fast response time. No repayment Penalty*
Convenient to make add-on purchases using a revolving line of credit
Purchase today, make payments Later with options to pay online, by mail, or speed pay.
Security and ease while working with an established financial service firm.
Low: $145
Average: $400
High: $1,595
Refrigerant recharge/leak: $125 to over $1,200
Thermostat repair: $120 to $400
Compressor replacement: $1,200 to $2,200
Blower motor repair: $450 to $650
Reversing valve replacement: $300 to $650
Capacitor repair: $150 to $300
Defrost board replacement: $500 to $60
Save yourself a service call by trying these simple fixes before you call.
FIRST CHECK THE THERMOSTAT SWITCH. It might have been accidentally set to COOL. If so, simply switch it to HEAT. This accounts for a high percentage of calls.
SWAP OUT YOUR AIR FILTER. If your air filter is inhibiting the flow of air, it will create problems for your heat pump. A dirty filter is a common cause of poor performance of heat pumps. Filters are inexpensive and simple to replace.
CLEAN YOUR OUTDOORS UNIT. The unit outdoors requires an unobstructed flow of air to be effective at warming your indoor air. Check to make sure there is nothing blocking the outdoor unit (leaves, grass, fences, etc.) Peek at the coils and if they are dirty or dusty, clean them by spraying water from a hose. Be careful as they can bend easily.
CHECK TO SEE IT’S NOT IN THE DEFROST MODE. Heat pumps will switch over to a defrost mode when it is approaching freezing outside. During this time, they will temporarily warm up the coils to defrost them. When this happens, the fan will stop, and you will see steam escaping from the unit. This “defrost mode” only lasts for a few minutes.
INSTALL NEW BATTERIES IN THE THERMOSTAT. This is an easy fix and only costs what new batteries cost. A heat pump will not turn on if the batteries are dead.
CHECK TO ENSURE THE AIR VENTS ARE OPEN. There are two vents to check, the Supply Vent and The Return Vent. The supply vent pushes out the warm air. If it got accidentally closed, open it. The return vents “inhale” the cold air from outdoors. Make sure nothing is obstructing them.
LOOK AT YOUR CIRCUIT BREAKER. Sometimes the breaker will trip to the off position as a precaution during an energy fluctuation. Push the switch to the ON position. If it repeatedly turns itself off, the problem is a bigger issue, and an electrician needs to address it.
Check the thermostat switch. Make sure it's set to "HEAT" and not "COOL". (This might sound obvious, but it happens.)
Change your air filter. A dirty filter restricts air flow, which can cause a lot of problems for a heat pump. If your air filter is dirty, replace it with a new one.
Clean your outside unit. Your outdoor unit needs air flow to effectively warm your home. Make sure nothing (foliage, boxes, a fence, etc.) is blocking your outdoor unit. If the coils are dirty, you can clean them gently (they're fragile and bend easily) with a garden hose.
It might be in "defrost mode". To prevent your outdoor coils from freezing up when it's cold outside, your heat pump will essentially enter cooling mode for a few minutes so the outdoor coils can warm up. If the outdoor fan has stopped running and you see puffs of steam from the unit, it's in defrost mode. It should switch back to heating mode in a few minutes.
Change the thermostat batteries. If the thermostat batteries are dead, your heat pump won't even turn on.
Make sure your vents are open. Check to make sure:
Check your breaker. If your circuit breaker has tripped, switch it back to "ON". If it keeps tripping, you have a bigger issue that a professional will need to fix.
